Privacy Policy

This policy explains what Handwriter collects, why, and what you can do about it. Handwriter is run by Aditya, an individual in India. We collect as little as we can and never sell your data.

What we collect

Cookies and storage

Why we use it

To provide the service (generating, storing and delivering your pages), to manage your account and purchases, to prevent fraud and abuse such as account sharing, to answer you when you contact us, and to meet legal obligations. Your email address is used for your account: sign-in codes, password resets, and gifts or giveaway prizes your account receives. If you win a giveaway we email you, and any public list of winners shows only part of your address. We don't send marketing emails without asking you first, and we never sell your address. We do not use your documents to train AI models, and we do not read them except when you ask us to help with a problem or the law requires it.

Who processes it

We use trusted providers to run Handwriter: cloud hosting (Google Cloud and Cloudflare), a database host (Neon), Razorpay for payments, and Brevo (Sendinblue SAS) to deliver our emails, such as sign-in codes and password resets. They process data only on our behalf. Some of their servers may be outside India. We may disclose data if required by law or a valid order of a court or authority.

How long we keep it

Your account and the documents you unlock are kept until you delete them. Documents you never unlock are deleted automatically 14 days after you create them. Deleting your account (from the Account screen in the app) deletes your documents and personal details; payment records are kept as long as tax and accounting law requires.

Your rights

Under the Digital Personal Data Protection Act, 2023 and other applicable law, you can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Most of this you can do yourself in the app; for anything else, email [email protected].

Security

Connections are encrypted, passwords are hashed, documents are private to your account, and download links expire. No system is perfectly secure, so please use a strong password you don't use elsewhere.

Children

Handwriter is not intended for children under 18 without a parent's or guardian's consent.

Changes and contact

We'll update this page if our practices change; the date at the top shows the latest version. Questions or grievances: [email protected].